Responsible Gambling
Commitment
baji aff believes that gambling is for enjoyment — not for stress. On this page you will find out how to keep yourself safe, set limits, and get help when you need it.
Gambling as Entertainment
At baji aff, we want every player to enjoy themselves and play with awareness. Betting and casino games are primarily for entertainment — not a guaranteed way to earn money. The outcome of every bet is completely uncertain, and the possibility of losing is always present. Play only with money you can afford to lose.
Our Terms and Conditions clearly state that no one may open an account without age verification. baji aff is strictly for players aged 21 and above. Account creation by any underage person is strictly prohibited and any such account is closed immediately.
If you feel you cannot control the time or money you spend on gambling, contact our 24/7 live chat or email support without delay. Our support team is always ready to help you in both Bengali and English.
The core of responsible gambling is: know your budget, set time limits, and do not make decisions based on emotion. Your personal information is protected in accordance with our Privacy Policy, so do not hesitate to ask for help.
Keep in mind
- Gambling is purely for entertainment
- Only bet money you can afford to lose
- Do not try to recover money you have lost
- Set a budget before you play
- Restricted to players 21 and above
Tools to Protect Yourself
baji aff helps you stay in control of your gambling. Contact our support to use any of the features below.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once set, lowering the limit takes effect immediately.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, your account will log out automatically.
Self-Exclusion
Close your account for a set period — from seven days to permanently. Simply request it through support and it will be activated.
Loss Limit
Play stops automatically once you have lost a set amount. This protects you from placing excessive bets in an emotional moment.
Cooling-Off Break
Take a break from gambling for a few days or weeks. Placing bets will not be possible during this time, but your account remains active.
Reality Check
A reminder pop-up will appear at set intervals to let you know how long you have been playing.
Recognise the Warning Signs
If you notice any of the signs below in yourself, take a break immediately and seek help.
- Repeatedly placing large bets to recover lost money — known as chasing losses, this habit is the first sign of a problem.
- Hiding how much you gamble from family or friends, or lying about it.
- Betting with money meant for essential expenses — rent, food, bills.
- Feeling restless, irritable, or unable to concentrate when you are not gambling.
- Gradually increasing the size of your bets to get the same level of excitement.
- Spending more time gambling while neglecting work, studies, or family responsibilities.
- Gambling with borrowed money or money taken from others.
Ask Yourself
Is gambling affecting the things that matter in your life? If the answer to any of the questions below is yes, it is time to seek help.
- Do you feel low when you are not gambling?
- Do you often spend more than your set budget?
- Is your family worried about your gambling?
- Is your sleep or eating being affected?
Ways to Get Help
Asking for help takes courage. You are not alone — support is available through any of the options below.
baji aff Support
Contact our 24/7 live chat or email support. Assistance is available in both Bengali and English. You can request a deposit limit, self-exclusion, or account closure. Email: [email protected]
Family and Loved Ones
Talk to a trusted family member or friend. Let them know what is happening — family support is one of the most effective ways to recover. Your family can also contact us if they want to have your account blocked.
Professional Advice
Speak with a mental health professional or counsellor. Mental health services in Bangladesh are now much more accessible than before. A specialist can help you work through a gambling addiction in a structured way.
Help by email: Write to us with any question or request about responsible gambling. Our team responds within 24 hours. Email: [email protected]
Protection of Minors
To open an account at baji aff, the user must be at least 21 years old. Age verification is mandatory during account registration. If there is any doubt, we may request additional identification documents.
If there are children or teenagers in your home, it is recommended that you use a password on your device, avoid leaving your device unattended while logged in, and use device locks or parental control software if needed.
You can read more on our About Us page about how baji aff puts user protection first. We believe that building a responsible platform means not only providing tools — it also means building a culture.
If we receive information about a user's age, we review the account immediately and close it if necessary. If you have information to share on this matter, write to us at [email protected].
Age Verification Process
- 1 Provide date of birth during registration
- 2 Verification with national ID card or passport
- 3 Additional documents may be requested if needed
- 4 Account closed if under 21
Responsible Gambling — Common Questions
Answers to common questions about responsible gambling. For more questions, visit our FAQ page.